Shipping policy

📦 DolSwole Shipping Policy

All DolSwole items are made-to-order to ensure premium quality.

Processing time: 2–5 business days
During holidays or high-volume periods, processing may take an additional 1–3 business days.

You will receive an email with tracking details as soon as your order ships.

Shipping time begins after the order has been processed.

United States

International Shipping

Please note: International customers may be responsible for customs fees depending on their country.

Shipping rates are calculated at checkout based on your location and package weight.

DolSwole does not charge any hidden fees—what you see at checkout is what you pay.

Once your order ships, you’ll receive a confirmation email with a tracking link.
You can track at any time until delivery.

If you did not receive tracking, check your spam folder or contact us.

It is the customer’s responsibility to provide the correct shipping address.

If a package is returned due to an incorrect address:

Please double-check your address at checkout.

If your package shows “Delivered” but you cannot locate it:

If still not found, email us at support@dolswole.com and we’ll assist you with next steps.

If your package arrives damaged, contact us within 48 hours with:

We will work with our fulfillment partner to resolve the issue quickly.

Lost packages will be investigated with the carrier.

If an item is labeled as pre-order, shipping will begin once inventory arrives.
Estimated ship date will be listed on the product page.

If you have any questions regarding shipping, reach out anytime:
📧 dolswole@gmail.com